ServiceNow stories
Executives will hear how AI can move from pilots to live customer service operations as NiCE gathers more than 2,500 attendees in Orlando.
Rising subscription income lifted annual revenue 17% to AUD $819.8 million, even as the Australia business stayed in the red.
Industrial firms could gain better access to AI-ready data as AVEVA adds integrations, governance tools and web-based controls across its suite.
The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.
The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.
The update aims to cut lost action items by linking meetings, in-person chats and workplace systems across Zoom, Teams, Google Meet and more.
Workers can now pull Zoom meeting notes and transcripts into ChatGPT, Claude and Codex, reducing the need to hunt across systems.
Enterprises can now run more AI projects on their own infrastructure as Dell adds data tools, racks and partner software to its NVIDIA tie-up.
The ranking underscores growing demand for tools that secure human, machine and AI identities across cloud and hybrid environments.
Greater demand for sovereign cloud and repeatable platform tools is driving Cycloid's channel strategy as it adds a senior Europe partner lead.
Approval-based access controls now give security teams tighter oversight of privileged accounts as AI agents expand the attack surface.
As contract volumes rose, the consultancy turned to AI to speed reviews, cut missed risks and keep legal oversight consistent in 13 markets.
The expanded pact lets customers pull live data from legacy systems into ServiceNow workflows, cutting friction for AI projects and procurement.
IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.
Businesses using AI agents may gain faster issue resolution as Acceldata’s quality scores feed into ServiceNow workflows and incident handling.
Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.
The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.
Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.
Enterprise admins can now approve vault access and share credentials inside ServiceNow, reducing manual steps for security teams and auditors.
UK business and public-sector customers could see faster fault resolution as BT Business begins an AI overhaul of managed services with Accenture.
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