Airlines Stories

American Stories

Airlines stories

AI tools reshape US consumer loyalty, Amperity says

As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.

By Sean Mitchell • 3 min read • Last month

Fleet Management

Boeing to offer Gilat Sidewinder as line-fit option

Factory-installed connectivity could cut downtime for airlines, as Boeing opens a faster route to market for Gilat's Sidewinder terminal.

By Mark Tarre • 3 min read • Fri, 22nd May 2026

Hybrid Cloud

Virtana launches AI observability for Dell factories

Many US enterprises still cannot trace AI failures across infrastructure, leaving costly GPU bottlenecks and hidden risks unresolved.

By Sofiah Nichole Salivio • 5 min read • Fri, 15th May 2026

Global Stories

Airlines stories

Marketing

Asia-Pacific travellers face confidence gap in bookings

Travel brands may need to win confidence, not just attention, as 60% of Asia-Pacific consumers say they feel sure about choosing a destination.

By Regine Laguilles • 4 min read • Last week

Digital Transformation

Custom Travel Solutions wins Silver for AI customer support

Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.

By Sofiah Nichole Salivio • 3 min read • Last week

Fintech

Adyen appoints Gary Yang as Asia-Pacific President

The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.

By Mark Tarre • 4 min read • This month

Digital Transformation

Australia & New Zealand lead in agentic AI adoption

Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.

By Mark Tarre • 4 min read • This month

Smart Cities

Singapore to host airport expo amid USD $240 billion boom

Airport operators in Asia and the Middle East face pressure to add capacity and modernise as traffic is forecast to surge over the decade.

By Sean Mitchell • 4 min read • This month

Marketing Technologies

Navigator appoints Uber & Amazon veteran Paul Wright

The move adds senior advertising experience as the travel media company seeks to expand internationally and turn first-party travel data into ad revenue.

By Sean Mitchell • 4 min read • Last month

Manufacturing

Wipro launches Applied AI centre for Claude models

The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Analytics

Travel costs fuel surge in bank-led payment disputes

Rising fares and disruption are pushing more travellers to dispute payments through banks, putting travel merchants under heavier refund pressure.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

Workiva names Deloitte, VantagePoint & Alpha FMC winners

Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.

By Mark Tarre • 3 min read • Last month

Data Analytics

SITA buys Big Blue Analytics to boost disruption recovery

Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.

By Sofiah Nichole Salivio • 4 min read • Last month

Network Infrastructure

AIONOS & Black Box form AI infrastructure alliance

Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

SITA buys Big Blue Analytics to boost airline recovery

Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Expedia

Expedia moves ad business under chief marketing officer

Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.

By Sofiah Nichole Salivio • 3 min read • Tue, 19th May 2026

Digital Transformation

Emburse launches AI agent to prepare expense reports

Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.

By Sofiah Nichole Salivio • 4 min read • Thu, 14th May 2026

Software-as-a-Service

Gigs partners with ShopBack to launch travel eSIM in Asia-Pacific

Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.

By Sean Mitchell • 4 min read • Thu, 7th May 2026

Stories from Other Regions

Airlines stories

Digital Transformation

Brave VR launches in Australia to boost workplace behaviour

The virtual reality course targets costly behaviour change failures as Australian firms face disruption from restructuring, AI and other workplace shifts.

By Sofiah Nichole Salivio • 4 min read • This month

Private Cloud

Garuda Indonesia modernises core systems with RISE with SAP

The move is designed to cut costs and improve transparency as the carrier links finance, procurement and maintenance systems on SAP Cloud ERP Private.

By Sean Mitchell • 3 min read • Fri, 29th May 2026