ServiceNow Stories - Page 2

American Stories

ServiceNow stories

Cisco launches Cloud Control for AI-led IT operations

Controlled US availability means customers can now unify network, security and AI operations in one place, with external tools included.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

ServiceNow stories

Customer Experience

ScienceLogic upgrades Skylar AI & wins IDC Leader nod

IT teams may gain broader visibility and faster remediation after ScienceLogic expanded Skylar AI and was named an IDC MarketScape Leader for AIOps.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Keeper launches Teams app for access approval workflows

It lets organisations approve access requests inside Teams, reducing email trails and helping keep credentials and permissions under tighter control.

By Mark Tarre • 3 min read • Last month

Software-as-a-Service

HCLTech expands Google Cloud & ServiceNow AI tie-up

The move is aimed at helping large firms shift AI from pilots into production with tighter governance across manufacturing, service and IT workflows.

By Sean Mitchell • 4 min read • Last month

Hybrid Cloud

Cloudhouse cuts configuration drift detection time by 99%

Teams can now spot unapproved infrastructure changes in minutes, helping reduce outage and audit risk as firms face tighter resilience scrutiny.

By Mark Tarre • 3 min read • Last month

Virtualisation

HPE expands GreenLake with agentic AI & private cloud

The updates aim to help enterprises control AI sprawl, cut virtualisation costs and run regulated private clouds more securely across hybrid estates.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

ClickHouse names Ed Lenta as Asia Pacific & Japan chief

The database firm's rapid revenue growth and customer gains are driving a bigger sales push across Asia Pacific and Japan, including Australia and New Zealand.

By Mark Tarre • 3 min read • Last month

Software-as-a-Service

Sweep launches AI agent for Salesforce & Snowflake

Teams can now map downstream risks across Salesforce, Snowflake and Data 360 before making changes, cutting manual checks and compliance gaps.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Linux Foundation launches Tokenomics Foundation for AI costs

Rising AI bills are pushing enterprises to seek neutral benchmarks, as token costs are now a CEO-level concern and newer model prices climb.

By Sofiah Nichole Salivio • 6 min read • Last month

Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • Last month

Hybrid Cloud

Cisco launches Cloud Control for humans & AI agents

The platform aims to let firms run networks and security with AI agents in one place, as Cisco expands defences against fast-moving cyber threats.

By Mark Tarre • 4 min read • Last month

Cloud Security

HackerOne launches AI platform to close security gap

Rising vulnerability volumes are outpacing fix times, prompting HackerOne to roll out an AI system that feeds confirmed threats into developer tools.

By Sofiah Nichole Salivio • 4 min read • Last month

Application Security

Salt Code enforces security policies in AI coding tools

Security teams can now apply the same rules to AI-generated code across development and deployment, as Salt broadens its platform to curb flaws earlier.

By Sofiah Nichole Salivio • 5 min read • Last month

Robotics

Nvidia unveils tools for enterprise AI agents

Software groups in chip design and healthcare are already using Nvidia's new agent tools to automate complex workflows with tighter security controls.

By Sean Mitchell • 4 min read • Last month

Data Protection

NVIDIA adds security features to Vera BlueField-4 STX

New silicon-level controls aim to curb unauthorised agent access and data exposure in enterprise AI storage, while keeping traffic fast.

By Sean Mitchell • 4 min read • Last month

Customer Relationship Management

Zoom launches ZoomMate AI tool for workplace tasks

The new service links meetings with enterprise systems, letting users trigger workflows and draft documents without switching apps.

By Mark Tarre • 4 min read • Last month

Digital Transformation

Wipro expands ServiceNow tie-up on agentic AI workflows

The tie-up aims to cut manual handoffs and give enterprises clearer oversight of AI-driven tasks across IT, HR, procurement and security.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

ServiceNow stories

Software-as-a-Service

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

By Dion Williams • 5 min read • Last month

Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • Last month

Encryption

Are Australian organisations ready for the new rules of AI and quantum cyberwarfare?

New AI and quantum threats are shrinking defenders' response time, forcing Australian organisations to map exposure across interconnected systems before attacks hit.

By Zak Menegazzi • 4 min read • Last month