ServiceNow stories
Following the AI Seoul and AI Summit in Sydney, international experts from various sectors emphasised the importance of pragmatic steps and strategic vision in adopting AI.
BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.
Ticketmaster may have suffered a data breach after BreachForums' relaunch, say reports. Experts urge vigilance but caution against premature conclusions.
Genesys reports a stellar Q1 FY2025 with annual recurring revenue surpassing USD$1.5 billion, driven by demand for its AI-powered Genesys Cloud platform.
Recent breaches at Snowflake reveal critical gaps in customer security practices, emphasising the urgent need for comprehensive two-factor authentication and stricter controls in SaaS applications.
SquareX revolutionises web security with disposable browsers to protect enterprises from online threats, utilising AI and seamless integration to enhance visibility and protection.
NVIDIA launches ACE generative AI microservices, poised to revolutionise digital human creation for sectors ranging from gaming to healthcare.
Clari appoints Claire Darling as new CMO; leveraging her expertise to drive growth and solidify its position as a leader in AI-powered revenue technology.
At COMPUTEX 2024, NVIDIA CEO Jensen Huang has unveiled more details of the development building blocks they're calling NVIDIA NIMs.
Tanium teams up with ServiceNow to launch transformative IT and security solutions, enhancing real-time data management and reducing risks for enterprises.
AI players, Genesys and ServiceNow announce a strategic partnership to deliver a unified customer service solution, enhancing experience orchestration and business transformation.
ServiceNow demonstrated its commitment to leading digital transformation at the Knowledge 2024 conference, unveiling expanded generative AI capabilities, new partnerships and purpose-focused solutions for manufacturing.
ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
ServiceNow has named Damian Stirrett as the new Group Vice President and General Manager for their UK and Ireland operations, boosting their digital growth strategy across Europe.
Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.
ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.
BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.
Tanium concludes its Converge World Tour in Tokyo, featuring top industry leaders discussing security innovations and showcasing autonomous capabilities like Tanium Automate.
Kinetic IT once again stands out as a leader in ServiceNow proficiency in digital transformation, as confirmed by the latest ISG Provider Lens findings, highlighting its nationwide expertise in delivering advanced service integration.
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
