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Productivity Stories - Page 24

American Stories

Productivity stories

Global Stories

Productivity stories

Cognizant deepens Anthropic tie-up as Claude rollout grows
Data Protection

Cognizant deepens Anthropic tie-up as Claude rollout grows

The expansion signals Cognizant's push to turn AI trials into production work for clients amid tighter scrutiny of governance and risk.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 28th Jul 2026
Your organisation is not managing psychosocial risk, it just thinks it is
Risk & Compliance

Your organisation is not managing psychosocial risk, it just thinks it is

Missed early warning signs are leaving employers exposed to rising claims, resignations and burnout across their workforces.

By Kim Severinsen • 4 min read • Tue, 28th Jul 2026
Boody adopts NetSuite to streamline global operations
Digital Transformation

Boody adopts NetSuite to streamline global operations

The retailer says the new platform cut manual checks and held up through Black Friday, easing strain as sales surged across five markets.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 28th Jul 2026
Many workers would remove generative AI, survey finds
Data Protection

Many workers would remove generative AI, survey finds

Many employees say AI-generated work is adding checks, slowing projects and making jobs feel less meaningful, a new survey shows.

By Sofiah Nichole Salivio • 4 min read • Tue, 28th Jul 2026
N-able named Champion in Omdia backup matrix again
Data Protection

N-able named Champion in Omdia backup matrix again

Demand for cyber recovery tools is rising, with Omdia forecasting the managed backup and disaster recovery market will hit USD $38 billion in 2026.

By Sofiah Nichole Salivio • 3 min read • Tue, 28th Jul 2026
G2A rolls out AI support agent Dave to sellers worldwide
Software-as-a-Service

G2A rolls out AI support agent Dave to sellers worldwide

Sellers on G2A's marketplace can now handle support surges more quickly as the AI tool has cut human intervention on cases by up to 30%.

By Sofiah Nichole Salivio • 3 min read • Mon, 27th Jul 2026
Supplier data gap threatens digital product passports
Software-as-a-Service

Supplier data gap threatens digital product passports

Most firms still cannot gather enough supplier information to meet looming EU Digital Product Passport rules, research shows.

By Sean Mitchell • 4 min read • Mon, 27th Jul 2026
AI in action: From conversations to real business outcomes
Unified Communications

AI in action: From conversations to real business outcomes

AI is starting to cut admin, speed up workflows and improve customer service as businesses shift from pilots to enterprise-wide use.

By Richard McPhee • 4 min read • Mon, 27th Jul 2026
EU advances tech sovereignty and UK reshapes AI oversight
Data Protection

EU advances tech sovereignty and UK reshapes AI oversight

Brussels' move could reduce reliance on non-EU tech, while London's new AI minister signals tighter oversight of a fast-growing sector.

By Mark Tarre • 5 min read • Mon, 27th Jul 2026
Mphasis revenue rises as AI-led wins top USD $461m
Digital Transformation

Mphasis revenue rises as AI-led wins top USD $461m

Margins narrowed even as Mphasis booked USD $461 million of new work, with AI-led contracts driving most of the quarter's wins.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Jul 2026

Stories from Other Regions

Productivity stories

Australian customer service still leans on phone calls
Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Tue, 28th Jul 2026
Devoli appoints Kent Plummer as Australia Channel Manager
Network Infrastructure

Devoli appoints Kent Plummer as Australia Channel Manager

The hire gives Australian managed service providers local support as Devoli intensifies its push to win channel business across the Tasman.

By Mark Tarre • 3 min read • Tue, 28th Jul 2026
HiBob launches AI skills framework for UK employers
Digital Transformation

HiBob launches AI skills framework for UK employers

Most UK employers expect AI ability to be a baseline requirement soon, with pay premiums already emerging for workers who can use it well.

By Sofiah Nichole Salivio • 3 min read • Tue, 28th Jul 2026
FICO names Tech Mahindra winner in eCommerce hackathon
Data Analytics

FICO names Tech Mahindra winner in eCommerce hackathon

The award could help Indian online retailers cut costly cash-on-delivery returns, with FICO estimating monthly losses avoided of INR 1 crore.

By Sofiah Nichole Salivio • 4 min read • Mon, 27th Jul 2026
UK SMEs cut R&D after tax relief reforms, survey finds
Manufacturing

UK SMEs cut R&D after tax relief reforms, survey finds

Many firms have scaled back research, hiring and projects after HMRC tightened the UK's R&D tax relief rules, a survey finds.

By Karen Joy Bacudo • 4 min read • Mon, 27th Jul 2026
British Business Bank posts £426m profit on record support
Productivity

British Business Bank posts £426m profit on record support

Support for 38,000 smaller firms helped lift pre-tax profit to GBP £426 million, with most funding going outside London and new jobs expected.

By Karen Joy Bacudo • 4 min read • Mon, 27th Jul 2026
Icana.AI CallCoach lifts Finance One compliance checks
Data Protection

Icana.AI CallCoach lifts Finance One compliance checks

Full-call analysis has lifted Finance One's compliance and coaching performance, after the lender reviewed more than 300,000 customer calls.

By Karen Joy Bacudo • 3 min read • Mon, 27th Jul 2026