Merchants Stories

American Stories

Merchants stories

Lifetime Value Company-led group acquires fintech Kipp

The deal gives Kipp long-term backing as it expands in the US, where declined debit payments can cost merchants sales and issuers revenue.

By Karen Joy Bacudo • 3 min read • Last month

Global Stories

Merchants stories

Fintech

Hello Clever says payment success drops after two minutes

Merchants risk losing sales if checkout drags past two minutes, with Hello Clever's data showing success rates fall from 95% to 52%.

By Karen Joy Bacudo • 3 min read • Last week

Customer Experience

Entersekt boosts 3-D Secure to cut checkout failures

Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

Hello Clever named in CB Insights fintech 100 list

The recognition underlines Hello Clever's expansion overseas as it builds cross-border payment infrastructure from New York to Sydney and beyond.

By Karen Joy Bacudo • 3 min read • Last month

Payment Technologies

American Express cards accepted through TBC in Georgia

More merchants and online retailers in Georgia can now take American Express, widening card choice for local shoppers and visitors.

By Sofiah Nichole Salivio • 3 min read • Last month

Open source

scandiweb open-sources Expedio to speed up Magento stores

Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.

By Mara Sugue • 4 min read • Last month

Payment Technologies

Castles expands Smart Volution support for Register

Merchants using the combined system can now get hardware, payment and EPOS issues handled through one support channel, cutting vendor hand-offs.

By Sean Mitchell • 4 min read • Last month

Managed Services

Castles Technology wins PCI validation for SoftPOS trio

Payment providers now have three compliant routes into smartphone-based card acceptance after Castles Technology cleared PCI checks for all parts of its SoftPOS line-up.

By Sofiah Nichole Salivio • 3 min read • Last month

Payment Technologies

Retailers warned fraud & disputes may stretch into new year

Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

Scandiweb launches Ari AI for Magento store upkeep

Magento merchants can now cut routine updates from days to minutes, with Scandiweb's Ari AI aiming to slash maintenance costs and developer bottlenecks.

By Mara Sugue • 4 min read • Last month

Crypto

Velocity raises USD $10 million extension to Series A

Visa-backed investors have lifted Velocity's Series A to USD $48 million as stablecoin payments gain traction with institutions.

By Karen Joy Bacudo • 4 min read • Wed, 16th Sep 2026

Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • Tue, 15th Sep 2026

Stories from Other Regions

Merchants stories

Data Protection

UK shoppers nearly match card use with bank payments

Security and privacy are driving UK shoppers towards bank-based checkout, with 40% now using it often or regularly versus 41% for cards.

By Karen Joy Bacudo • 4 min read • Last week

Fintech

Ecommpay launches AI chatbot for small business payments

It aims to cut support delays for merchants who lack in-house payments expertise, while escalating complex issues to human staff.

By Sofiah Nichole Salivio • 3 min read • Last month

Fintech

Emerchantpay reports 25.7% rise in Q3 processing volume

New merchant wins and deeper existing accounts lifted the payments group's third-quarter activity as merchants sought more scalable payment systems.

By Karen Joy Bacudo • 3 min read • Last month

Data Analytics

Qashier launches AI general manager for merchants in Asia

The move adds automation to a crowded Southeast Asian merchant software market, as Qashier says it now serves more than 25,000 businesses.

By Karen Joy Bacudo • 4 min read • Last month

Fintech

Fiuu warns AI shopping raises payment permission questions

The shift towards agentic commerce could force merchants and payment providers to prove AI tools stayed within customers' agreed limits.

By Karen Joy Bacudo • 5 min read • Last month

Fintech

Ecommpay launches partial approval for card payments

Merchants can now recover some revenue from underfunded cards, with Ecommpay's new option letting issuers approve a smaller payment instead of declining it.

By Sofiah Nichole Salivio • 3 min read • Wed, 30th Sep 2026